Do I need to see a physio for knee pain?

Yes. Knee pain can range from acute sports injuries to low level persistent aches. Because you likely feel your knee pain with most daily activities like stairs, getting in and out of the car and hill walking, getting an opinion early can help prevent odd gait patterns forming and help keep you active and strong.

How long should I rest a running injury?

Every injury is unique and requires an expert opinion to assess. Some injuries are acute and require urgent attention to prevent scar tissue from accumulating, while others can resolve on their own. Come on in and we'll decide together what's going on.

Why does my injury keep coming back?

Recurring injuries are usually a sign that the underlying cause was never fully addressed — often a strength, mobility or movement-pattern issue elsewhere in the body, not just the site of the pain. A thorough assessment looks beyond the sore spot to find what's actually driving it.

When should I see a physio rather than a massage therapist?

Massage can ease muscle tension and aid recovery, but it doesn't diagnose the underlying cause of pain or injury. See a physiotherapist when you need an assessment, a diagnosis, or a structured rehab plan, not just short-term relief. Sometimes, massage on an acute back injury can actually worsen your pain because of the position you're lying in, so seeing a physio first can help you make a plan for your massage if you wish to pursue that route too.

How do I get back to running after an injury?

Returning to running is all about load and tissue capacity. Whether you're training for the Queenstown half marathon, or getting back to running after a long hiatus, finding the underlying cause and gradually loading the related tissues is important. I help patients build the underlying strength to return to running, with a clear, graduated return-to-running plan.

Do you treat ACC injuries?

Yes. As a Queenstown physio, I see ACC patients regularly. If it's a new injury, I can lodge the ACC claim for you at your first appointment. If it's an existing claim from a previous injury, it's best to give your previous practitioner a call first to get the claim number. If you can't find it, we can sort it out together at your first appointment.

Can I bring my children to my appointment?

Absolutely. I'm a mum of two myself, and I know how impossible it can be to get to an appointment without the kids in tow some days. Bring them along, there's space for them in the room, and I'm very used to working around a bit of chaos.

Do you treat children?

Yes. I'm not a specialist paediatric physiotherapist, but I do treat children and adolescents with musculoskeletal concerns as part of my general Queenstown physio practice. If something needs a more specialist eye, I work alongside physicians and paediatric specialists for onward referral, so you're never left without a next step.

Physio Caitlin - Queenstown Physiotherapist

photo of queestown Physiotherapist Caitlin Reid — **A Physio who listens to get you going sooner**

Longer consultations. A thorough assessment. A plan built around your body, your goals to get you moving better and feeling brighter.
**15+ years' experience Aus, NZ & overseas**
**Private & ACC**
**Remarkables Park, Frankton | Children welcome**
**Book your appointment below**

A different kind of physiotherapy consultation

More time. More listening. A more thorough assessment to get you better.

I take the time to understand your story, work out what's actually contributing to your pain or injury, and build a treatment plan around your body, your goals, and the activities you want to get back to: Rather than just treating the sore spot.

What to expect during your appointment:

A thorough assessment - Real time to understand your symptoms, history, movement and goals, not a rushed 15-minute check
Longer consultations - enough time to properly listen, assess, and explain what's actually going on
An individualised plan - Designed around you and your unique body
Evidence-informed treatment - Clinical expertise combined with current assessment and treatment techniques
World-class digital assessment tools - Measure where you’re at so we can objectively see when you’re improving
A clear plan forward - You'll know what you're doing, why, and what's next before you leave
Collaborative approach - I work closely with sports doctors and surgeons in the Queenstown Lakes region to help ensure you get the highest level of multi-disciplinary care.

My approach at Physio Caitlin

I believe good physiotherapy starts with listening.

I want to understand not just where it hurts, but what you've been dealing with, what you're trying to get back to, and what's actually contributing to the problem. My consultations are longer so we can properly assess, explain, and build a plan that makes sense for your body and your life, not a generic handout.

Queenstown Physiotherapist with over 15 years of experience, across four countries

I've worked as a physiotherapist across New Zealand, Australia, Japan and Canada, in private practice, and as a guest practitioner in international wellness retreats including Chiva-Som in Thailand and Ananda in the Himalayas.

My blended experience in clinical private practice and world-leading wellness retreats has shaped how I work today: Thorough assessment, whole-person thinking, and a genuine focus on what matters to you, not a one-size-fits-all treatment plan.

Why this matters to you: You're not just booking a treatment slot. You're booking time with a physiotherapist who has assessed thousands of bodies across very different settings.

Physiotherapy for people who want to understand what's going on

I work with a wide range of musculoskeletal problems, including:

Knee, hip and ankle pain
Running and sports injuries
Skiing and snowboarding injuries
Back and neck pain
Shoulder and upper-limb problems
Persistent or recurring injuries
Pregnancy-related and postnatal musculoskeletal pain (including C-section recovery)
Movement, strength and mobility issues
Children and adolescents with musculoskeletal concerns

Whether it's a new injury, something persistent, or something that keeps coming back no matter what you've tried, the goal is the same: work out what's actually driving the problem, and build a practical path forward.

Physio Caitlin's practice rooms — Find Physio Caitlin at Remarkables Park

I'm based at Align Studios, Remarkables Park, Frankton - the orange building, with plenty of parking close by and a comfortable waiting area at reception. I'll come out to the waiting area and greet you for your appointment.

Why choose Physio Caitlin?

15+ years' experience Physiotherapy experience across New Zealand, Australia, Japan and Canada.

Longer consultations Real time to listen, assess and build your plan properly, not a rushed appointment.

International wellness experience Including international retreats Chiva-Som and Ananda.

Individualised care Your treatment is built around your body, your goals and your lifestyle.

World leading digital assessment technology Know where you are and measure improvement

A deliberately focused clinical schedule I see a limited number of patients each week so every consultation gets the time and attention it needs: Appointments can book out ahead, so it's worth booking early.

Evidence-based approach: I practice evidence-based treatments and I’m registered with the Physiotherapy Board in and AHPRA in Australia, and I’m a member of Sports Medicine Australia.

Yes. Knee pain can range from acute sports injuries to low level persistent aches. Because you likely feel your knee pain with most daily activities like stairs, getting in and out of the car and hill walking, getting an opinion early can help prevent odd gait patterns forming and help keep you active and strong.
Every injury is unique and requires an expert opinion to assess. Some injuries are acute and require urgent attention to prevent scar tissue from accumulating, while others can resolve on their own. Come on in and we’ll decide together what’s going on.
Recurring injuries are usually a sign that the underlying cause was never fully addressed — often a strength, mobility or movement-pattern issue elsewhere in the body, not just the site of the pain. A thorough assessment looks beyond the sore spot to find what's actually driving it.
Massage can ease muscle tension and aid recovery, but it doesn't diagnose the underlying cause of pain or injury. See a physiotherapist when you need an assessment, a diagnosis, or a structured rehab plan, not just short-term relief.
Sometimes, massage on an acute back injury can actually worsen your pain because of the position you’re lying in, so seeing a physio first can help you make a plan for your massage if you wish to pursue that route too.
Returning to running is all about load and tissue capacity. Whether you’re training for the Queenstown half marathon, or you’re getting back to running after a long hiatus, finding the underlying cause, and gradually loading the related tissues is important. I help patients create underlying strength to return to running, while also creating clar, graduated return to running plans.
Yes. As a Queenstown physio, I see ACC patients regularly. If it's a new injury, I can lodge the ACC claim for you at your first appointment. If it's an existing claim from a previous injury, it's best to give your previous practitioner a call first to get the claim number. If you can’t find it, we can sort it out together at your first appointment.
Absolutely. I'm a mum of two myself, and I know how impossible it can be to get to an appointment without the kids in tow some days. Bring them along, there's space for them in the room, and I'm very used to working around a bit of chaos.
Yes. I'm not a specialist paediatric physiotherapist, but I do treat children and adolescents with musculoskeletal concerns as part of my general Queenstown physio practice. If something needs a more specialist eye, I work alongside physicians and paediatric specialists for onward referral, so you're never left without a next step.

Who is Physio Caitlin?

A mum of two, I’m passionate about keeping everyone of all ages moving and doing the things they love (yep, even new mums!) My favourite sports include:

Snowboarding
Horseriding
Dancing (I was a championship Irish Dancer can you believe!)
Free diving/spearfishing
Surfing
Strength training and running

After I had an injury and fractured my spine, I luckily made a full recovery but learned I needed to change my physiotherapy practice to be more inclusive of unique recovery aspects. I wanted to provide a more well-rounded service to my patients. So I created Physio Caitlin, and my holistic approach. Since then, I’ve been lucky to be invited as a visiting practitioner at some of the world’s leading wellness retreats in Thailand, India and beyond while also continuing my Physiotherapy practice in New Zealand.

Learn more about me here